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1. Governance Model

Purpose

Definition of the decision-making structures, roles and oversight layers that steer AI projects safely and effectively.

1. Objective

Defining the decision-making structures, roles and responsibilities to steer AI projects safely and effectively.

DORA: clear AI stance amplifies adoption outcomes [so-28]

The DORA AI Capabilities Model (2025) shows that a clear and communicated AI stance is the most important organisational capability for successful AI adoption. It provides psychological safety for experimentation and amplifies individual effectiveness, organisational performance and throughput. Governance is not a brake but an accelerator. See External Evidence: DORA.


2. Structure

The governance model consists of three layers that work together to connect strategy, operations and technology:

  1. Strategic Level: Focus on vision and Cost Overview.
  2. Operational Level: Focus on execution and priority.
  3. Technical Level: Focus on quality and Go-live.

3. Responsibilities

Role Level Core Responsibilities
CAIO (Chief AI Officer) Strategic Strategy, ROI oversight, Governance ultimate accountability.
Executive Committee Strategic Budget approval, strategic alignment.
AI Product Manager Operational Use case priority, Stakeholder management, Backlog owner.
AI Transformation Office Operational Process oversight, standardisation, training.
Data Scientist Technical Model development, validation, experimentation.
ML Engineering Technical Go-live pipelines, monitoring, infrastructure.
Guardian Supporting Safeguards all boundaries: Fairness Audits, Compliance checks, ethical review.
Security Officer Supporting Security measures, Privacy safeguarding.

4. Decision-Making Process (Gate Model)

flowchart TD
 A["🟢 Initiative\nIdea or business case"] --> B{"Gate 1\nProblem clear?\nData available?"}
 B -->|"✅ Go"| C["Phase 2: Validation\nRun validation pilot"]
 B -->|"❌ No Go"| X["⏹ Stop"]
 C --> D{"Gate 2\nInvestment Decision\nBusiness case approved?"}
 D -->|"✅ Go"| E["Phase 3: Realisation\nBuild production-ready"]
 D -->|"❌ No Go"| X
 E --> F{"Gate 3\nProduction-Ready?\nAll tests passed?"}
 F -->|"✅ Go"| G["Phase 4: Management\n& Optimisation"]
 F -->|"❌ No Go"| X
 G --> H{"Gate 4\nQuarterly Review\nContinue?"}
 H -->|"✅ Yes"| A
 H -->|"❌ No"| I["Closure"]

5. Gate Reviews

Each gate acts as a hard stop/go decision. See the Gate Review Checklist for specific criteria per phase.