Skip to content

4. Capacity Outcomes

Purpose

Description of the competencies and capacities built at each organisational level upon completion of the 90-day roadmap.

1. Objective

Upon completion of the 90-day roadmap, the organisation has a demonstrably increased AI capability. This chapter describes which competencies and capacities are built at each level and how you determine whether the desired outcomes have been achieved.


2. Outcomes per Phase

Phase 1 — Focus, Direct & Rationalise (Day 1-30)

Capacity Domain Outcome
Strategic insight The leadership team has one shared view of the AI portfolio: what is running, what is being stopped, what the 'Big Bets' are.
Cost awareness A cost overview of current AI expenditure (licences, cloud, hours) is available.
Team composition A core team (AI PM, Tech Lead, Guardian) has been designated and has agreed a working arrangement.
Use case selection Maximum 2 use cases have been selected based on feasibility and impact.

Phase 2 — Redesign & Pilot (Day 31-60)

Capacity Domain Outcome
Technical building The team has brought a working prototype into the hands of real users.
Process insight The team understands how AI changes the work process and has adapted the standard way of working.
Measurement skills A baseline and a first effect measurement have been performed.
Risk awareness The first Hard Boundaries have been defined and tested in the pilot.

Phase 3 — Codify & Scale (Day 61-90)

Capacity Domain Outcome
Governance An AI policy and a Guardian role have been formally established.
Knowledge retention The approach is documented so that new team members can get up to speed.
Scale preparation The technical architecture is ready for more users and more use cases.
Organisational learning Lessons learned are recorded and available for future projects.

3. Maturity Indicators

Use the indicators below to determine the level achieved after day 90:

Indicator Insufficient Sufficient Good
Number of use cases in production 0 1 2+
Cost overview available No Partial Complete
Hard Boundaries defined None Draft Formally established
Process change documented No Verbally In writing in SOPs
Guardian appointed No Informal Formal with mandate
First benefits measurable No Direction Number with baseline

Target level after 90 days: at least 'Sufficient' on all indicators.


4. Growth After Day 90

The 90-day roadmap builds the foundation. Afterwards, two growth paths are possible:

  1. Broadening: start more use cases in parallel, using the built-up templates and governance.
  2. Deepening: scale the pilot use case to a higher Collaboration Mode (e.g. from Mode 2 to Mode 4), or expand to more users.

Use the Three Tracks as a strategic compass for the choice after day 90.



Next step: Determine your Organisation Profile for continued growth → See also: Accelerators